Jonty Hapeta

Hospitality Online Reputation & Guest Experience Consultant – Trustyou

Speaker Info


Jonty is a seasoned hotelier with a profound passion for the hospitality industry. Having completed the Accor Hotels Graduate Program and gaining valuable managerial experience in Hotel Operations and Guest Experience within 5-star environments, he now channels his efforts towards serving the industry with a strong focus on improving the guest journey through hotel technology. For the past two years, Jonty has been a proud member of the TrustYou team, where he holds the role of Business Development & Global Account Manager. Initially collaborating with TrustYou’s largest client, he has now shifted his focus towards expanding our business across the UK, Ireland, Nordics, and the Americas. At the core of his expertise lies the ability to leverage data and analytics, enabling him to revolutionise the guest experience and optimise operational efficiency for hoteliers worldwide.


30 January 202414:20 - 14:50 (CET)