Crafting Effective Reviews: Inspiring Growth Through Feedback

30 January 202414:20 - 14:50 (CET)Sales/Marketing Stream


  • Understanding the importance of reviews and the impact they have on revenue
  • Effective strategies for online reputation.
  • Practical exercise: exploring how a hotel can identify areas and prioritise actions to improve hotel reputation and quality.


Jonty Hapeta

Hospitality Online Reputation & Guest Experience Consultant - Trustyou