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Now more than ever, when most relationships are primarily digital, it is vital that brands bring the human touch into interactions with their customers. Whether via live chat or through chatbots, our ability to create meaningful conversation that connects us is one of the most...
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Despite the consequences the pandemic has had on the business travel sector, business travellers still remain one of the most lucrative segments. The size of the global business travel market is expected to add up to over $2 trillion by 2028. What’s more, Deloitte predicts...
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