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Agenda 2023

Agenda subject to change

How it works

You get the best of each event in London, Milan and Stockholm. Choose the stream you want to follow or hop from stream to stream during the day!

Agenda
All Locations
London
Milan
Stockholm

Attendees’ Registration

08:30 - 09:30 (CET)
Speakers
Ally Northfield
Emanuele Nardin
Annemarie Gubansky

Welcome and opening

09:30 - 09:40 (CET)London, Milan & Stockholm
Speaker
Nathalie Nahai

Keynote / 4 principles behind persuasive platforms

09:40 - 10:20 (CET)London
Speaker
Erik Tengen

Pecha Kucha / The new psychology in upselling

10:25 - 10:35 (CET)London
Speaker
Fulvio Giannetti

Take it or leave it? Emerging data in the pricing process

10:40 - 11:10 (CET)Milan
Speakers
John Seaton
Neil Braude
Frank Reeves
Seán Worker

Leaders Panel / Converting the Customer

10:40 - 11:10 (CET)London
Speakers
Sanna Nathanson
Camilla Bredin
Madeleine Brehmer
Annemarie Gubansky

Panel: The importance of choosing the right concept

10:40 - 11:10 (CET)Stockholm

Networking Break

11:10 - 11:40 (CET)
Speakers
Ben Godon
James Parsons
David Bailey
Joe Stather

State of the Nation – Crisis? What crisis?

11:40 - 12:05 (CET)London
Speaker
Alessio Di Gaetano

Total Revenue Optimization: Huge opportunity. That’s what it is about!

11:40 - 12:10 (CET)Milan
Speakers
Bosse Carlsson
Anders Johansson
Thomas Jakobsson
Thommy Backner

Panel / The impact of inflation to the hotel industry

11:40 - 12:10 (CET)Stockholm
Speakers
Roxanne Mongie
Ufi Ibrahim

Under the Spotlight

12:05 - 12:15 (CET)London
Speaker
Kai-Markus Mueller

Keynote / Design Choices, Find the Feel-Good Price, and Drive Profits

12:15 - 12:55 (CET)Milan

Lunch

13:00 - 14:15 (CET)
Speaker
Markus Mueller

Thinking sales out of the box

14:15 - 14:45 (CET)Milan
Speakers
Rajesh Vohra
Nick Moffat
Brendan May
Alexander Edström

Learning How to Let Go – the role of automation in Revenue Management

14:15 - 14:45 (CET)London
Speakers
Tommy Serban
Lotten Fowler
Neil Chatterje
Patrik Wennerlad

Panel / The future of travel

14:15 - 14:45 (CET)Stockholm
Speakers
Damiano Zennaro
Antonio Ducceschi
Fernando Vives

Open Talk / Defining Commercial Leadership: tips and tricks for a commercial success

14:50 - 15:20 (CET)Milan
Speakers
Jessica Sparkes
Hannah Luffman
Sonia Merena
Frank Reeves

Dealing with Dopamine: better revenues from an improved customer experience

14:50 - 15:20 (CET)London
Speakers
Monika Hilm
Camilla Zedendahl
Jeppe Klockareson
Susanne Andersson
Daniel Skog

Panel / How to build a sustainable business strategy

14:50 - 15:20 (CET)Stockholm

Networking Break

15:25 - 15:55 (CET)
Speaker
Olof Röhlander

Keynote / The art of Sustainable Motivation

15:55 - 16:35 (CET)Stockholm
Speaker
Neil Corr

Pecha Kucha / Expanding Value with IDeaS New Innovations

16:40 - 16:50 (CET)Milan
Speaker
Klaus Kohlmayr

Unconstrained Conversations

16:55 - 17:15 (CET)London
Speaker
Sarah Duignan

State of the Nation II – STR 2023 Insights

17:15 - 17:40 (CET)London
Speakers
Charlie Osmond
Jason Pinto
Russell Low
Suzie Thompson
Klaus Kohlmayr

Summary of the day and takeouts – What did they think?

17:40 - 18:10 (CET)London
Speaker
Adam Terpening

A note from Our Charity Room to Reward

18:10 - 18:20 (CET)London
Speakers
Ally Northfield
Emanuele Nardin
Annemarie Gubansky

Conference close

18:20 - 18:25 (CET)London, Milan & Stockholm

Where do you want to go?

ATTEND IN PERSON AND ONLINE

Lisbon

Lisbon

TBC
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London

London

London Hilton Bankside
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Milan

Milan

Meliá Milan
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Stockholm

Stockholm

Hotel Birger Jarl
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Online

Online

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